Terms and conditions

INTRODUCTION

This information is provided for the website https://www.worldvestium.com/ (Website).

Seller Details:

WORLD VESTIUM S.R.L.

Via Antonio Cecchi 18, 20146 Milano

VAT Number: IT13340968

REA: 2682113

Paid-up Share Capital: €30’000

Email: info@worldvestium.com (Seller).

Article 1 - Scope of Application

1.1 The General Conditions of Sale apply to all sales made by the Seller on the Website.

1.2 If it is possible on the Website, entering your tax code during a purchase implies that you are acting as a Consumer under Article 3, Paragraph I, Letter a) of the Consumer Code (Legislative Decree 6 September 2005, No. 206). It is reminded that a Consumer is an individual who acts for purposes unrelated to any entrepreneurial, commercial, professional, or artisanal activity. If it is possible to enter the VAT number (yours or that of a legal person), this implies a purchase as a "Professional," under Article 3, Paragraph I, Letter c) of the Consumer Code. A Professional is an individual or legal person who acts in the exercise of their entrepreneurial, commercial, artisanal, or professional activity, or an intermediary thereof. The implications of purchasing as a Consumer rather than as a Professional will be described further in this document.

1.3 The terms indicated are to be understood as working days, excluding Saturdays, Sundays, and national holidays. The images and descriptions on the Website are to be understood as merely indicative. Colors may differ from the actual ones due to the settings of the computer systems or computers used to view them.

1.4 The General Conditions of Sale can be modified at any time. Any changes and/or new conditions will be in effect from the moment of their publication on the Website. You are therefore invited to regularly access the Website and consult, before making any purchase, the most updated version of the General Conditions of Sale.

1.5 The General Conditions of Sale applicable are those in effect on the date the purchase order is sent.

1.6 These General Conditions of Sale do not govern the sale of products and/or services by parties other than the Seller that may be present on the Website through links, banners, or other hypertext links.

1.7 Before conducting commercial transactions with these parties, it is necessary to check their sales conditions.

1.8 The Seller is not responsible for the provision of services and/or the sale of products by such parties.

1.9 On websites accessible through these links, the Seller does not perform any control and/or monitoring. The Seller is therefore not responsible for the content of such sites or for any errors and/or omissions and/or law violations by them.

1.10 You are required to carefully read these General Conditions of Sale as well as all other information the Seller provides on the Website, even during the purchase process.

1.11 The Seller can in no case be held responsible towards you or third parties for any indirect, incidental, special, or consequential damages. This includes, but is not limited to, any loss of profit or other indirect loss resulting from the use of the Website or the inability to use it. The Seller cannot guarantee nor affirm: (i) that the Website is free of viruses or programs that may damage data; (ii) that the information contained on the Website is accurate, complete, and up-to-date.

1.12 Unless otherwise agreed with the Seller, it is not possible to place orders via email on the Website. The Seller does not accept orders by phone unless otherwise agreed with the customer.

1.13 All elements of the Website are the property of the Seller or third parties. Without the specific written consent of the Seller, it is forbidden to reproduce, in whole or in part, by any means, distribute, publish, transmit, modify, or sell all or part of the content of the Website.

Article 2 - Purchases on the Website

2.1 To make purchases on the Website, it is necessary to follow the procedure on the Website itself, entering the data requested from time to time. The sales contract is concluded when the order reaches the Seller's server. It is possible to make periodic purchases on the Website. In this case, the purchase is made using the discount indicated on the Website from time to time. It is always possible to cancel the subscription, according to the methods and terms indicated on the Website. Cancellation does not extend to orders already placed or executed.

2.2 You agree to immediately inform the Seller if you suspect or become aware of any misuse or undue disclosure of any information entered on the Website.

2.3 You guarantee that the personal information provided is complete and truthful and agree to indemnify and hold the Seller harmless from any damage, compensation obligation, and/or sanction resulting from and/or in any way connected to the violation of this commitment. You agree to immediately inform the Seller if you suspect or become aware of any misuse or undue disclosure of access credentials to the Website.

2.4 The Seller reserves the right to refuse orders from users who have previously violated these General Conditions of Sale or any legal provision.

2.5 To place orders on the Website, it is necessary to read and approve these General Conditions of Sale by selecting the appropriate box on the pages of the purchase process. Failure to accept these General Conditions of Sale will make it impossible to make purchases on the Website.

2.6 The Seller is the only counterparty for users who intend to purchase one or more products through the Website and is therefore (i) the party to whom the user addresses their order to accept the offer and conclude the sales contract; (ii) the party that assumes the pre-contractual obligations deriving from the offer; (iii) the party that concludes the sales contract with the user, assuming the relevant obligations and rights. The purchase contract concluded through the Website is therefore concluded between the user and the Seller.

2.7 On the Website and in communications with customers related to the Website, the Seller reserves the right to act under its trade name. Therefore, when the Seller's trade name is used on the Website and/or in communications with customers regarding the Website, or when the first-person plural ("We") is used, the reference is to be understood, in addition to the Website, also to the Seller.

2.8 Food products are sold on the Website. Before purchasing any food product offered for sale on the Website, you are requested to inform the Seller if you have any type of allergy, intolerance, or food sensitivity. If you do not provide this information, the Seller is not in any way responsible for any damage you may suffer from purchasing food products on the Website.

2.9 After the purchase, you will receive an order confirmation email. The order confirmation email will contain at least the following information: (i) Seller's details; (ii) characteristics of the purchased Product; (iii) purchase price and any applicable taxes; (iv) any additional costs; (v) right of withdrawal or its exclusion; (vi) shipping address; (vii) payment method used.

2.10 The colors of the Products on the Website are indicative and may depend on the resolution of the device used by the user. The Seller assumes no responsibility if the color of the Product is different from what the user expected. Users are invited to contact the Seller if they have any doubts about the color of one or more Products on the Website.

Article 3 - Product Availability

3.1 The Products offered on the Website are in limited quantity. Therefore, it may happen, also due to the possibility that multiple users purchase the same Product simultaneously, that the ordered Product is no longer available after the purchase order has been transmitted.

3.2 Information on the availability of the Products is available on the Website. Product availability is continuously monitored and updated. However, since the Website can be visited by multiple users simultaneously, it may happen that several users purchase the same Product at the same time. In such cases, the Product may temporarily be available but may actually be out of stock or not immediately available, requiring restocking.

3.3 You will be informed in case of unavailability of the ordered Product. In this case, you are entitled to terminate the purchase contract. However, please note that before requesting contract termination, the Seller reserves the right to implement the following measures:

If restocking is not possible, the Seller will provide a different product of equivalent or superior value, with prior payment, in the latter case, of the difference, and with the user's express acceptance.

If restocking is possible, the Seller will offer an extension of delivery terms, indicating the new delivery date.

3.4 If a refund is requested for the purchase of Products that later turn out to be unavailable, the Seller will issue the refund within a maximum of 7 days.

3.5 If you exercise your right of termination, the contract is terminated. If the total amount due, consisting of the Product price, shipping costs, if applicable, and any other additional costs, as indicated in the order (Total Amount Due), has already been paid, the Seller will refund the Total Amount Due as provided in the "Payment Methods" article below.

Article 4 - Prices

4.1 Prices on the Website include VAT.

4.2 Additionally, prices on the Website do not include the WEEE contribution as Products not subject to the relevant legislation are sold.

4.3 The Seller reserves the right to change Product prices at any time without notice, provided that the price charged to you will be the one indicated on the Website at the time the order is placed, and any subsequent changes (upward or downward) will not be considered.

4.4 Whether or not shipping costs are free for the Products is indicated from time to time (during the purchase process, on the product page, or on the Website itself).

4.5 The Seller will only ship the Products after receiving confirmation of payment authorization or the credited Total Amount Due. Ownership of the Products will transfer to you upon shipment, understood as the moment of delivery of the Product to the carrier. The risk of loss or damage to the Products, not attributable to the Seller, will transfer to you when you, or a third party designated by you and different from the carrier, takes physical possession of the Products.

4.6 The purchase contract is conditionally terminated if the Total Amount Due is not paid. Unless otherwise agreed in writing with you, the order will consequently be canceled.

4.7 If there is an error in the Product price indicated on the Website, the Seller reserves the right to communicate the correct price to the customer even after the purchase order has been completed. In this scenario, the customer has the option to accept the new price or to terminate the purchase contract. The Seller can also cancel the Product purchase contract in these cases. The Seller can also cancel the sale if there is an error in the Product's availability.

Article 5 - Payment Methods

5.1 This article describes the payment methods available on the Website. Users can read more information by accessing the section dedicated to "Payments" on the Website. Users can access this section directly from the Website's footer.

5.2 On the Website, you can purchase using payment cards. The charge will only be made after (i) the data of your payment card used for payment has been verified and (ii) the issuer of the payment card you used has authorized the charge. In accordance with Directive 2015/2366/EU on payment services in the internal market (PSD2), the user is informed that they may be required to complete the purchase process by satisfying the authentication criteria required by the payment institution responsible for managing the online payment operation. The authentication criteria refer to the user's identity (to satisfy this criterion, the user must be registered on the Website during the purchase operation) and the simultaneous knowledge of the authentication code transmitted by the payment institution (Strong Customer Authentication). Failure to complete the process described above may result in the inability to finalize the purchase on the Website. The confidential payment card data (card number, cardholder, expiration date, security code) are encrypted and transmitted directly to the payment handler without passing through the servers used by the Seller. The Seller, therefore, never has access to and does not store, even if you choose to store such data on the Website, the data of your payment card used for Product payment. The accepted payment cards can be viewed in the Website's footer and/or during the purchase process.

MasterCard

PostePay

American Express

Visa

5.3 It is not possible to pay by bank transfer on the Website.

5.4 It is not possible to purchase via cash on delivery on the Website, unless otherwise agreed with the Seller.

5.5 If the discount code value is lower than the order value, the remaining amount can be completed using the payment methods provided on the Website. Each discount code can be used for only one purchase. Discount vouchers can never be converted into money.

5.6 Any alternative methods different from those indicated above are or will be described in this article.

On the Website, it is also possible to make purchases using the PayPal payment solution. If you choose PayPal as the payment method, you will be redirected to the www.paypal.it site where you will make the payment according to the procedure provided and regulated by PayPal and under the terms and conditions of the contract agreed upon between the user and PayPal. The data entered on the PayPal site will be processed directly by PayPal and will not be transmitted or shared with the Seller. The Seller is therefore not able to know and does not store in any way the data of the payment card linked to your PayPal account or the data of any other payment instrument connected to that account.

5.7 According to Legislative Decree No. 26 of March 7, 2023, the prices published on the Website have not been personalized based on automated decisions. The prices displayed on the Website are therefore not influenced by the previous behavior of the consumer.

5.8 In the case of a price reduction, the Website indicates the lowest price applied to the general public in the 30 days preceding the price reduction. For Products that have been on the market for less than 30 days, the time period to which the previous price refers is indicated. This clause does not apply to "launch prices," characterized by subsequent price increase announcements.

5.9 If, for any reason, the Seller must issue any type of refund to you for the purchase of one or more Products, the Seller will make the refund using the same payment method used by the user. Any delays in the refund may depend on the bank, the type of credit card, or the payment solution used.

Article 6 - Delivery of Products

6.1 Product delivery is provided in: Italy. Users can always contact the Seller for more information regarding Product delivery, for example, to know if delivery is available in countries other than those indicated on the Website.

6.2 The delivery obligation is fulfilled by transferring to you the physical availability or control of the Product.

6.3 Product delivery time from order submission: 3 days.

6.4 The term indicated in Article 6.3 is to be understood as indicative and not mandatory. The Seller reserves the right to deliver the Products within 30 days from order submission. It is your responsibility to check the condition of the delivered Product. Notwithstanding that the risk of loss or damage to the Product, not attributable to the Seller, is transferred when you, or a third party designated by you and different from the carrier, take physical possession of the Product, the Seller recommends that you check the number of Products received and that the packaging is intact, not damaged, nor wet or otherwise altered, even in the sealing materials. The Seller invites you, in your interest, to indicate any anomalies on the carrier's transport document, accepting the package with reserve. If the packaging shows obvious signs of tampering or alteration, it is advisable to promptly notify the Seller.

6.5 Regarding the possibility of requesting Product delivery at a "pickup point," the Seller informs you that the Website does not offer the option to collect the Product at a "pickup point" different from the address you provided during the purchase process. However, you are invited to regularly check the Website to see if this delivery option is subsequently made available on the Website.

6.6 Users acknowledge that collecting the Product is their specific obligation. In case of failure to collect the Product, the Seller reserves the right to terminate the purchase contract and to seek compensation for any damage resulting from the failure to collect the Product.

Article 7 - Right of Withdrawal

7.1 Users are invited to carefully read this article, which governs the right of withdrawal.

7.2 The right of withdrawal is the Consumer's right to dissolve the purchase contract without being obliged to provide a reason. If you purchased as a Professional, the right of withdrawal does not apply unless otherwise agreed with the Seller. Any exceptions to the right of withdrawal are outlined in this Article 7. If there are no exceptions to the right of withdrawal, this Article 7 applies in full.

The Website sells sealed goods that are not suitable for return for health protection or hygiene reasons. If these goods are opened after delivery, you lose the right of withdrawal. Therefore, the following rules on the right of withdrawal do not apply. The Products sold on the Website are likely to deteriorate or expire quickly. For this reason, the rules on the right of withdrawal do not apply, as otherwise, the Seller would be unable to resell Products no longer usable by purchasers.

7.3 If you are a Consumer (and if the exceptions provided in this article do not apply), you have the right to withdraw from the purchase contract of the Product without having to provide any reason and without incurring costs other than those provided in this article within fourteen calendar days (Withdrawal Period). To exercise the right of withdrawal, you must inform the Seller, before the end of the Withdrawal Period, of your decision to withdraw. To this end, you can write to the Seller at the contact details provided in the Introduction, or use the contact form available on the Website. You have exercised your right of withdrawal within the Withdrawal Period if the communication regarding the exercise of the right of withdrawal is sent by you before the Withdrawal Period expires. Unless otherwise agreed, the direct costs of returning the Products are borne by the Consumer, as well as the responsibility for their transport. In case of exercising the right of withdrawal, the Product must be delivered to the Seller's headquarters, or to a different address communicated by the Seller. The Withdrawal Period expires after 14 days:

In the case of an order relating to a single Product, from the day you or a third party, other than the carrier and designated by you, acquire physical possession of the Products;

In the case of a Multiple Order with separate deliveries, from the day you or a third party, other than the carrier and designated by you, acquire physical possession of the last Product; or

In the case of an order relating to the delivery of a Product consisting of lots or multiple pieces, from the day you or a third party, other than the carrier and designated by you, acquire physical possession of the last lot or piece.

Article 8 - Legal Warranty of Conformity

8.1 The Legal Warranty of Conformity is reserved for Consumers. It therefore applies only to users who have made a purchase on the Website for purposes unrelated to any entrepreneurial, commercial, artisanal, or professional activity.

8.2 The Seller is responsible towards the Consumer for any conformity defect of the Product that manifests itself within two years from delivery. The action to enforce defects not fraudulently concealed by the Seller expires, in any case, within twenty-six months from the delivery of the goods.

8.3 Unless proven otherwise, it is assumed that conformity defects that manifest within twelve months of delivery of the Product already existed at that date, unless this assumption is incompatible with the nature of the Product or the nature of the conformity defect. From the twelfth month following the delivery of the Product, it will be the Consumer's responsibility to prove that the conformity defect existed at the time of delivery.

8.4 In case of a conformity defect of the goods, the Consumer has the right to restore the conformity, or to receive a proportional reduction in price, or to terminate the contract based on the conditions established by Article 135-bis and following of the Consumer Code.

8.5 The Seller is not responsible for any damage of any kind resulting from the improper use of the Product and/or not in accordance with the instructions provided by the manufacturer as well as for damages resulting from accidental events or force majeure.

8.6 If you made the purchase as a Professional, the previous paragraphs of this article do not apply. In this case, the legal warranty is governed by Articles 1490 and following of the Civil Code; in particular, the term to report any defects is 8 days from discovery, and the action expires 1 year from delivery.

Article 9 - Manufacturer's Warranty

The Manufacturer's Warranty is a supplementary warranty to the Legal Warranty of Conformity possibly provided by the Seller on the Products. Except as otherwise indicated on the Website, the Products sold on the Website are not covered by the Manufacturer's Warranty. You can in any case assert your rights provided by the Legal Warranty of Conformity governed by the previous article.

Article 10 - Applicable Law and Jurisdiction; Out-of-Court Dispute Resolution - Alternative Dispute Resolution/Online Dispute Resolution

10.1 Purchase contracts concluded through the Website are governed by the provisions of these General Conditions of Sale and, for what is not provided, by the Italian Consumer Code.

10.2 It is noted that in the case of a Consumer user, any dispute relating to the application, execution, and interpretation of this document is the competence of the court of the place where the user resides or has elected domicile. In the case of a Professional user, any dispute relating to the application, execution, and interpretation of this document is instead the competence of the court where the Seller is based as indicated in the Introduction.

10.3 The Seller informs the user who qualifies as a Consumer that, in case of a complaint directly submitted to the Seller, and if it was not possible to resolve the dispute that arose, the Seller will provide information about the Alternative Dispute Resolution body or bodies for the out-of-court resolution of disputes related to obligations arising from a contract concluded based on these General Conditions of Sale (ADR bodies), specifying whether they intend to use these bodies to resolve the dispute.

10.4 The Seller also informs the user who qualifies as a Consumer that a European platform for online dispute resolution of consumer disputes (the so-called ODR platform) has been established. The ODR platform is accessible at the following address http://ec.europa.eu/consumers/odr. Through the ODR platform, the Consumer user can consult the list of ADR bodies, find the link to the site of each of them, and start an online dispute resolution procedure involving them.

10.5 In any case, the right of the Consumer user to access the competent ordinary judge for disputes arising from these General Conditions of Sale is preserved, regardless of the outcome of the out-of-court settlement procedure of consumer relations through recourse to the procedures referred to in Part V, Title II-bis of the Consumer Code.

The user residing in a member state of the European Union other than Italy can also access, for any dispute relating to the application, execution, and interpretation of these General Conditions of Sale, the European procedure established for small claims, by Regulation (EC) No. 861/2007 of the Council, of July 11, 2007, provided that the value of the dispute does not exceed, excluding interest, rights, and expenses, Euro 5,000.00. The text of the regulation is available on the website http://www.eur-lex.europa.eu.

Article 11 - Customer Service

11.1 You can request information, send communications, request assistance, or submit complaints by contacting the Seller at the contact details provided in the Introduction, or by using the contact form, if available, on the Website.

11.2 The Seller responds within an indicative time frame of 2 days.

Article 12 - Reviews

12.1 Pursuant to Legislative Decree No. 26 of March 7, 2023, the Website informs you that there is no tool on the Website that allows users to publish reviews.

12.2 You are nonetheless invited to access this article during future purchases to verify if a tool allowing users to publish reviews regarding their purchasing experiences on the Website has been implemented.

Article 13 - Miscellaneous

13.1 This document fully governs the relationship between you and the Seller. In any case, the rights and obligations provided by the law applicable from time to time are preserved.